You can manage everything to do with your broadband and get help fast in My Account.
Ask us anytime, with 24/7 support
Track your install
Check your bills and make payments
Change your payment date
Add a Secondary User to your account
Refer friends to earn cash
We’ll add new features regularly so you’ll have more tools at your fingertips, like speed tests, usage tracking, and choosing add-ons or upgrades.
You can access My Account on a desktop or mobile, or with the YouFibre app, and all with the same email address and password.
You need to use the email address associated with your YouFibre service. If you don’t you won’t be able to get in.
Desktop or Mobile
Head to youfibre.com/myaccount to register for My Account.
We’ll send you a login code so you can set a password.
YouFibre in an app store near you
Download our app so you can access My Account on the go. Or from the sofa.