How and when will I be billed?

You’ll be billed monthly on the date your contract began, which is usually the day you were installed. We require a direct debit to be set up before your go live date, which our friendly Sales team will take care of when you place an order with us.

You’ll receive an email from us containing your invoice 10 days before any payment is taken. We'll email you again when we begin the process to collect payment - this is usually 1-3 working days before the money will come out of your bank account.

Just so you know, your first invoice will be processed within 48 hours of your install. Your first payment (we bill in advance - not in arrears) will be taken 1-5 days after your service is active.

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