What will happen on the installation day?

Installation day is here! So what happens now?

Your engineer will arrive with ID during the agreed timeslot. Helpful info: AM appointments run from 8am to 1pm. PM appointments run from 1pm to 6pm.They will need around 2 hours to install your fibre socket and set up your router/any boosters, and will explain what they’re doing and why as they go along so you’re kept informed.

The engineer will then set up your router and show you that it’s working, answer any questions you might have and clean up any mess they've made before leaving you to enjoy your super speeds in peace!

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