YouFibre has landed in an app store near you!
Download our app when you place your order so you can count down the days to your install.
If you’re firing on YouFibre already, use it to get help or micro-manage your broadband account like an online overlord.
Log in with the email address you have used for your YouFibre order, or you won’t be able to get in. And if you’ve already set up your My Account access, use the same password to log in.
On the go, or from the sofa, in the app you can:
Message us to get help
Ask us anytime, with in-app chat 24/7
Track your install
Check your bills and make payments
Change your payment date
Add a Secondary User to your account
Refer friends to earn cash
Troubleshoot if you are offline
Update your support needs – let us know about any additional care requirements
Do a speed test
We’ll be adding more features, so you can:
- Track your Contract Buy-Out
- Add a Secondary User to your account
- Track your YouPhone / BetterPhone call charges
- Update your phone number
- View your Early Termination Fee
- Biometric login (Face ID / Fingerprint ID)
Look out for updates!
