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Our Promises - Loyalty Promise

You’ll benefit from our Loyalty Promise when it’s time to renew.

As you come near to the end of your contract, you can choose from the same offers available to new customers.

Sounds simple, doesn’t it? One price for everyone. Sadly, it isn’t the standard from other broadband providers.

Our Loyalty Promise, together with our Fixed-Price plans, means you get a fairer broadband deal from us than customers of the big four providers – where newbies often get bigger discounts than loyal customers, and where in-contract price rises are all too common.

Now, everyone with YouFibre broadband will benefit from the same fair deal.

You’ll get an email just before your contract end date with details of all the live deals you can choose from.