Is your show pixelated or showing blurry picture?
With these quick steps you can fix it. Here's what to try:
Check your signal strength
Heavy rain, wind, or snow can affect your signal quality temporarily. It usually sorts itself out once the weather improves
To check your signal:
- Play the channel that's having issues,
- Then press the Home button to go back to the main menu.
- Go to Settings > TV channels
- Check Reception and look at the signal quality and strength numbers.
**Good signal levels: **Quality should be close to 100%, and strength around 75% or higher.
** Check your cables and setup**
- Make sure all your cables are securely connected and not damaged. Loose or worn cables cause picture problems.
- Keep your BetterTV away from other electronics like DVD players, game consoles, or wireless routers - they can interfere with the signal.
**Still poor quality? **If your signal strength is consistently low, you might need an aerial engineer to check your TV aerial. Something could be blocking it or it might need repositioning.