Technical
Need Wi-Fi advice? We've got your back. A place for you to get all the technical help you might need
- How do I set up my Eero Router?
- The difference between wired and Wi-Fi connection?
- Do you support IPv6 in your network?
- Sky Download issues - DNS
- How can I run a speed test on my network?
- How do I download the eero app?
- How Can I Identify New Devices on My Network? (Eero Router Only)
- Transfer Network Ownership (Eero Routers Only)
- How do I block unwanted devices on my network? (Eero Router Only)
- Will I get the download speed you advertise?
- Can I run a server from my home?
- What do I do if my router is faulty?
- Can I set up a guest or public Wi-Fi network?
- How do I change the Wi-Fi name and password on my router?
- What should I do if I experience slow speeds?
- Why does my IP address change?
- How do I use WPS to connect a device to my router?
- What are the You daily line checks?
- How many static IP addresses can I have?
- How do I set up port forwarding?
- Do you offer parental control tools?
- How do I test my broadband speed?
- Do you throttle speeds?
- How many devices can I connect at any time?
- Where can I find the YouFibre router manual?
- Are there any data caps on my internet connection?