Accounts & Billing
This section provides you with all the information you need from your Account and Billing enquiries.
- Can I nominate someone to manage my account on my behalf?
- What payment options do I have?
- How and when will I be billed?
- Will I receive a paper bill?
- Will the monthly charges be billed to the account I used to sign up?
- What if I need to cancel?
- My direct debit payment was unsuccessful. What do I do?
- How do I move my YouFibre service to my new address?
- Where can I view my bill?
- What happens at the end of my contract?
- How do I change my billing details?
- What type of terms do you offer?
- When will I get my first bill?
- When will I receive my final bill after cancelling my service?
- Can I add YouPhone to my YouFibre package at a later date?
- How do I manage my account?
- Can I change my plan?