You’ll be billed monthly on the date your contract began (e.g. 15th of the month) using a direct debit payment via GoCardless. (If you would like to request to change your details by contacting our customer service team by phone on 0800 270 00 00 or via email at hello@youfibre.com)
You’ll receive an email containing your invoice 10 days before payment is taken, and well notify you again when we begin to process to collect payment – this process takes up to 3 days.
(Please be aware your first invoice will be processed within 48 hours or your account going active).