If you’re moving home and taking us with you, pack up your node(s) and bring them with you to your next property – we’ll use them when we get you reconnected.
If you’re moving home and we’re saying goodbye, you'll need to provide us proof of your new address so we can close down your account as will need to send the devices back to us.
For more information please contact our customer team on 0800 2700 00 00 or via email at hello@youfibre.com